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Terms and conditions

Subject of agreement

  • The subject of the agreement herein is the delivery of goods and services mentioned in the Shopping Cart by the Seller to the Buyer.
  • The description of the goods and services is contained on the Sellers website.
  • The technical description and the guarantee conditions if they apply can be found in other documents provided by the Seller.

Payments

  • The total order amount and the payment details are specified on a pro forma invoice attached to the order.
  • All payments should be made by the Buyer via a bank transfer to the Seller's account in accordance with the pro forma invoices delivered in due time.
  • The Buyer undertakes to cover any currency conversion and bank fees associated with the transfer.
  • The Buyer undertakes to cover any duties, taxes and custom clearance fees if they apply.
  • In case of late payment, statutory interest will be charged for late payment in commercial transactions.
  • In the event of a prolonged payment delay, the Seller may electronically lock the Machine until the Buyer settles the delayed payment.
  • If the Buyer cancels the order, the payments that have already been transferred are not reimbursed.

Local rules, norms and standards

  • Before placing an order, the Buyer must inform the Seller of all rules, norms, and standards the Machine must satisfy—including any local legal requirements at the installation site. The Seller’s assurances cover only those standards it has expressly confirmed; any additional requirements must be communicated by the Buyer in advance.
  • The Buyer undertakes to verify that the terms and conditions (including technical specifications) set out in the Seller’s documentation do not impede the importation or installation of the Machine.
  • The Buyer hereby releases the Seller from any liability arising from oversights as described above.

Other arrangements

  • Neither of the Parties shall be liable for damages and default if they are caused by factors beyond its control, for example: force majeure, weather conditions, government restrictions (including rejection or cancellation of any export / import or otherwise necessary licenses) and armed conflicts.
  • The Seller is not responsible for the content displayed by means of the Machine.
  • The Seller is not liable for damages resulting from unreasonable conduct of persons around the machine.
  • Seller's liability for damages caused to the Buyer's property or third-party property in the event of malfunction of the Machine or in the event of default the obligation is limited to the total amount of the order.
  • The Buyer agrees to share photo and video materials of the installation with the Seller if it is not forbidden by other parties. Those materials may be used by the Seller for promotional purposes. 
  • The Buyer takes responsibility for the transportation risks if the transportation service is not provided by the seller.
  • Upon receipt of the Machine, the Buyer shall inspect the machine and inform the Seller about any objections while the mounting crew is at the place of installation.

Confidentiality

  • Confidentiality is subject to:

    • The knowledge on the applied technical solutions in the design and operation of the Machine,
    • The knowledge acquired during the training,
    • The contents found in the Agreement and Attachments,
    • The content provided during discussions between the contracting parties,
    • The content and any correspondence exchanged between the parties of the contract,
    • Technical documentation delivered to the Buyer,
  • Through the entire duration of this Agreement and after its expiration, the Parties to this Agreement undertake not to use the confidential information for their own benefit or to the detriment of the other Party.
  • The Parties of this Agreement undertake to take all reasonable efforts not to reveal the confidential knowledge to third parties, except for statutory information duties
  • If the Buyer uses or discloses confidential information to third parties in order to act to the detriment of the Seller or to develop competitive solutions, the Seller is entitled to disable the operation of the Machine and demand further compensation

Property rights

  • Industrial property rights and all other intellectual property rights and copyrights (intellectual property rights) to technical solutions used in the Machine, training and documentation (including offers) remain the property of the Seller.
  • The Buyer undertakes to protect the Machine and documentation in order to preserve the Seller's intellectual property rights and to respect the terms of use of the Machine.

Final provisions

  • The Parties of this Agreement undertake to cooperate within performance of this Agreement and to act with good faith and mutual loyalty.
  • The law applicable to the contract is Polish law.
  • Any disputes arising out of this Agreement or in connection with this Agreement shall be settled by the competent courts located at the Seller's premises.
  • The attachments from an integral part of the contract and are binding to the parties of the contract.
  • Any amendment, supplement, withdrawal, termination of this contract shall be in writing, otherwise null and void.


Privacy Policy

Data Controller

The data controller responsible for the processing of your personal data collected via the contact form is Wordfall, with its registered office at ul. Szczygłów 30, 44-200 Rybnik (hereinafter referred to as "Wordfall", "we", or "us"). 

Purposes and Legal Bases for Processing

When you contact us via the contact form, we process your personal data for the following purposes:

To handle your inquiry and provide a response: The legal basis for processing is our legitimate interest in maintaining communication and answering queries directed to us (Article 6(1)(f) GDPR).

To take steps prior to entering into a contract: If your inquiry relates to a potential order or partnership, the legal basis is the necessity to take steps at your request before entering into a contract (Article 6(1)(b) GDPR).

Types of Data We Collect

Through the contact form, we collect only the data necessary to address your request, which usually includes:

  • Name / Company Name
  • E-mail address
  • Phone number (if provided)
  • Any personal data you voluntarily include in the message field.

Data Retention Period

Your personal data will be stored for the duration of the correspondence and for a reasonable period thereafter to ensure continuity of communication, or until you object to the processing, but no longer than 4 years from the date of the last contact, unless further processing is justified by law (e.g., establishing or defending legal claims).

Data Recipients

Your personal data may be disclosed only to trusted third parties that assist us in operating our website and business, such as IT hosting providers and customer relationship management (CRM) software providers. All such entities process data strictly based on data processing agreements (DPAs) and under our instructions. We do not transfer your data outside the European Economic Area (EEA) / [If you do transfer, e.g., using US-based tools like Google Workspace, state it here and mention Standard Contractual Clauses].

Your Rights Under GDPR

Under the GDPR, you have the following absolute rights regarding your personal data:

  • Right to access your data and receive a copy of it.
  • Right to rectify (correct) inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") if there are no overriding legal grounds for processing.
  • Right to restrict data processing.
  • Right to object to the processing of your data based on our legitimate interest.
  • To exercise these rights, please contact us at [insert e-mail address].
  • Furthermore, you have the right to lodge a complaint with a data protection supervisory authority (in Poland: Prezes Urzędu Ochrony Danych Osobowych, UODO) if you believe that our processing of your data violates the GDPR.

Voluntary Provision of Data

Providing your personal data is voluntary, but necessary to send the form and receive a response to your inquiry.

Contact

To exercise any of your rights or if you have any questions about the Privacy Policy, please contact us via the contact form.